Support clients in chat, resolve product questions quickly, and coordinate with the internal team when issues need escalation.
- Respond to incoming customer chats in a clear and professional way.
- Guide clients on platform usage, billing questions, and basic issue resolution.
- Escalate technical issues with enough context for faster handling.
- Keep communication quality high across English-speaking clients.
Requirements: strong written communication, structured thinking, and previous customer support experience.
To apply: send your CV to cv@sypit.com.